01
Emergency Call
You call (833) 929-6186 and we ask three questions: what burned, how big, and is the power off. We dispatch a crew and give you an arrival window. While you wait, we tell you to keep the HVAC off, open windows if it is safe, and not to wipe soot with a wet rag because that smears it deeper into the drywall.
02
Damage Assessment
On site, we walk every room with a thermal imaging camera and a moisture meter. We map soot travel, check for hidden water from the fire hoses, and test the attic and crawlspace for smoke intrusion. You get a written scope and a photo log the same day, usually within two to three hours of arrival.
03
Water and Soot Removal
We extract standing water with truck-mounted units, then dry the structure with air movers and dehumidifiers. Soot comes off walls and ceilings with dry soot sponges first, then a chemical sponge for the stubborn residue. We bag and haul fire-damaged insulation, drywall, and charred lumber.
04
Odor and Air Treatment
We set a negative air machine to keep smoke particles from spreading, then run a HEPA air scrubber in every affected room. A thermal fogger pushes odor counteractant into the same crevices the smoke reached. For heavy jobs we follow with an ozone generator or hydroxyl generator, typically running 24 to 48 hours.
05
Repair and Walkthrough
We replace drywall, insulation, and framing, then seal with smoke sealant and fire-rated caulk. New paint goes on last. Before we pack up, we walk the house with you room by room, and we do not leave until you sign off on the smell and the finish. Most jobs run five to fourteen days depending on scope.