01
Emergency Call
You call (833) 929-6186 and describe the fire. We ask about the room, whether the power is off, and whether the fire department already released the scene. A crew is dispatched with board-up materials, extraction gear and air scrubbers. Expect a tech on site within about 60 minutes for EL TORO addresses.
02
Damage Assessment
We walk the property with a moisture meter and thermal imaging camera, checking wall cavities, ceilings and attic space for hidden water and heat damage. You get a written scope with photos the same day, which is what your insurance adjuster needs to open the claim.
03
Board-Up and Water Extraction
Broken windows, burned doors and roof openings get sealed with plywood and tarps. Standing water from firefighting hoses is pumped out, then air movers and dehumidifiers run for 24 to 72 hours to dry framing and subfloor before mold can take hold.
04
Soot and Smoke Removal
Techs sponge soot off walls and ceilings with chemical sponges, pull charred drywall and insulation, and HEPA-vacuum every surface. Ductwork gets cleaned or sealed so the HVAC system does not redistribute smoke particles through the house every time the heat kicks on.
05
Odor Treatment and Rebuild
Thermal foggers and hydroxyl generators run to neutralize odor at the molecular level, followed by charcoal odor absorbers in closed rooms. Then we rebuild: new drywall, insulation, framing, paint and trim, sealed with fire-rated caulk at every penetration. Final walkthrough with you before we pack up.