01
Emergency Call
You call (833) 929-6186 and describe the fire. We ask about the room of origin, whether the power is off, and whether the fire department has released the structure. A crew is dispatched the same day, and for active emergencies we roll 24/7 across EL TORO.
02
Board-Up and Safety
Before anything gets cleaned, we secure the building. Fire-damaged roofing gets tarped, broken windows get boarded, and we shut off compromised circuits. If the attic or framing is charred, we shore it up so nobody is working under a sagging ceiling.
03
Inspection and Scope
We walk the house with a thermal imaging camera and moisture meter, mapping soot travel and hidden water. You get a written scope with room-by-room detail, usually within 24 hours, that you can hand straight to your adjuster.
04
Soot and Debris Removal
Charred drywall and insulation come out first, cut with a drywall saw and bagged. Then we HEPA-vacuum ceilings and walls, sponge the soot residue, and seal what stays with a smoke sealant. A negative air machine keeps dust from migrating into clean rooms.
05
Deodorize and Verify
We run a thermal fogger or ozone generator depending on the material, then finish with a hydroxyl generator for occupied spaces. Final pass is a moisture and odor check. If the readings are not where they need to be, we keep going until they are.